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Terms and Conditions

TERMS OF SERVICE

Last Updated: 3/2/2026

These Terms of Service (“Terms”) govern your access to and use of the Services provided by Best Decision Marketing (“Company,” “we,” “us,” “our”). By using the Services, you agree to these Terms.

If you do not agree, do not use the Services.

1) Services

We operate marketing, lead generation, and related services, which may include collecting information you submit and routing that information to third-party partners.

2) Lead Generation and Transfer Acknowledgment

You acknowledge and agree that:

  • When you submit information through the Services, your information may be shared or transferred to one or more third parties (Buyers/Partners) who may contact you.

  • We may route your information to multiple partners based on matching criteria, availability, lead validation, and other business rules.

  • We do not guarantee that you will be contacted, the timing of contact, the accuracy of offers, or the outcome of any interaction with a third party.

  • Any products or services offered by third parties are solely the responsibility of those third parties.

3) Consent to Contact

By providing your contact information, you authorize us and/or our partners to contact you about your inquiry via phone, text, or email, including automated dialing or prerecorded messages where permitted by law.

4) Prohibited Uses

You agree not to:

  • Misuse forms, submit false information, or impersonate others

  • Attempt to disrupt, scrape, or interfere with the Services

  • Use the Services for unlawful purposes

5) Intellectual Property

All content, branding, and materials on the Services are owned by or licensed to the Company and protected by applicable laws. You may not copy, reproduce, or distribute without permission.

6) Disclaimers

THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE.” WE DISCLAIM ALL WARRANTIES TO THE MAXIMUM EXTENT PERMITTED BY LAW.

We do not guarantee:

  • lead match availability,

  • pricing, eligibility, or approval by third parties,

  • uninterrupted or error-free operation,

  • specific results.

7) Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, OR PUNITIVE DAMAGES.

OUR TOTAL LIABILITY FOR ANY CLAIM RELATING TO THE SERVICES WILL NOT EXCEED $100 OR THE AMOUNT YOU PAID US (IF ANY) IN THE 30 DAYS BEFORE THE CLAIM, WHICHEVER IS GREATER.

8) Chargebacks and Payment Disputes (If You Purchase From Us)

If you purchase any product or service from us (consulting, marketing services, digital products, subscriptions), you agree to contact us at info@bestdecisionmarketing.com before initiating a chargeback and provide a reasonable opportunity to resolve the issue.

We reserve the right to submit evidence to processors/banks including: order confirmations, IP/time stamps, agreements, logs of access/delivery, communications, call records, and work deliverables.

9) Governing Law

These Terms are governed by the laws of [State, e.g., Florida], without regard to conflict-of-law rules. Venue will be [County/State] unless otherwise required.

REFUND & CANCELLATION POLICY

Last Updated: 3/02/2026

This Refund & Cancellation Policy applies to purchases made from Best Decision Marketing (“Company,” “we,” “us,” “our”) for marketing services, consulting, subscriptions, and digital products (collectively, “Paid Services”), unless a signed agreement states otherwise.

1) Important: Lead Submissions Are Not Purchases

Submitting your information through our free forms/landing pages to be matched with third parties is not a purchase and does not create a billing relationship.

This policy applies only to Paid Services you buy from us.

2) Digital Products (Downloads, Templates, Kits)

All digital product sales are final once delivered or made available for download/access, unless otherwise required by law.

3) Consulting / Strategy Sessions

If you purchase a one-time consulting call/session:

  • No cancellation is possible after payment

  • Missed sessions or cancellations within 24 hours are non-refundable.

  • If we must reschedule, you will be offered a new date/time not a refund.

4) Monthly/Recurring Marketing Services (Retainers, Subscriptions)

If you are on a monthly plan:

  • Cancellations must be submitted in writing to admin@bestdecisionmarketing.com at least 30 days before your next billing date.

  • Once a new billing cycle begins, that cycle is non-refundable because capacity is reserved and work typically begins immediately.

  • If you cancel, service continues through the end of the paid period unless otherwise stated.

5) Setup Fees / Onboarding Fees

Setup/onboarding fees (if applicable) are non-refundable once onboarding has started, access has been provisioned, or initial work has begun.

6) Ad Spend and Third-Party Costs

Ad spend and third-party fees (software, call tracking, creative tools, platform fees) are non-refundable and are subject to the third party’s policies.

7) Performance Disclaimer

Marketing results are variable. We do not offer refunds based on performance (e.g., lead volume, CPL, ROAS, revenue outcomes), unless explicitly guaranteed in a signed agreement.

8) Payment Disputes and Chargebacks (No Refunds)

All sales are final and we do not provide refunds, except where required by law or expressly stated in a signed written agreement.

You must contact us at admin@bestdecisionmarketing.com and allow 30 business days to resolve any billing concern before filing a chargeback.

Any chargeback filed for a valid charge constitutes a material breach of these Terms. In that event, we may suspend service immediately and we may pursue recovery of the disputed amount and any additional damages and costs we incur as a result of the chargeback, to the extent permitted by law (including reasonable collection costs and attorney’s fees where recoverable).